Terms & Conditions

DOCUMENTS REQUIRED

The following documents are required at all times for rentals:

Photo Card Part of Driving licence (Or Old Style Paper Licence)

Recent utility Bill or Bank statement.

To hire a car you will need to allow us to view your driving licence online which the Government has provided a website enabling this. Please go to View or Share your driving licence and give us the code.

 

PAYMENT

Payment must be made by credit or debit card, we do not accept Apple Pay, American Express or Electron. Payment details will be taken at the time of booking via our online booking system.

A £100 refundable deposit will be taken on all bookings to cover any fuel costs, fines and penalties or damage from the card provided.

 

CANCELLATION

Please note that there will be a £50 cancellation fee should you fail to give us 24 hours notice.

 

INSURANCE EXCESS LIABILITY

  • For Drivers aged 21-24:
  • Full driving licence for 2 or more years – no endorsements applied
  • Limited to certain category of vehicle
  • Standard Excess £750
  • Aged 21-24 Van hire: Subject to clearance from insurance company, higher excess will apply.
  • For Drivers aged 25-70
  • Full driving licence for 1 or more years – maximum of 6 points
  • All categories of vehicle available
  • Standard Excess £750
  • For Drivers aged 70-75
  • Full driving licence – maximum of 6 penalty points
  • All categories of vehicle available subject to driving licence
  • Standard Excess £750 (plus any additional terms)
  • Clearance required from Insurance Company – certain terms may be applied

 

COLLISION DAMAGE WAIVER

In the event of an accident the hirer will be liable, unless deemed otherwise by our insurance company.

The Standard insurance excess is £750, you can take out an additional CDW for £10.00 (inc Vat) per day.

This will reduce your excess liability to £250 and cover the windscreen Liability to £50.

 

WINDSCREEN DAMAGE WAIVER

Customers are fully liable for the windscreen at time of hire, with the average cost of a replacement of £300 (retail)

Windscreen damage waiver can cover the windscreen liability to £50, this excess will cost £2.50 (inc vat) per day.

 

OVERHEAD DAMAGE

Any overhead damage caused to vehicle is not covered under our insurance policy

Any hirer who causes over-head damage will remain fully liable of all costs

Further restrictions & Requirements

 

MINIBUS

Minimum age 25 and Category D1 on drivers licence

 

FOREIGN DRIVING LICENCE

We will accept drivers using a Foreign non EU Licence for a maximum of 12 months from entry to the UK. All foreign driving licences must be accompanied with an international licence if not in english. All international driving licence’s must be presented with hirers full driving licence.

EU Driving Licence will only be accepted for a maximum of 12 months from entry to the UK.

 

CONTINENTAL DRIVING

We do allow our vehicles to be driven abroad, please contact us for more details as additional charges will apply.

When driving abroad a full continental kit is complulsary along with 5* breakdown cover.

As of February this year (2017), France has introduced ‘clean air’ windscreen stickers, as a legal requirement in three of its major cities (Paris, Lyon and Grenoble but may be expanded to more towns in the future), to identify a vehicle’s emissions levels.

We are advising all of our Licensees to make your customers aware that driving without a France ‘clean air’ sticker, called a Crit’Air vignette – which costs as little as £3.20 – makes them culpable for an on-the-spot fine of up to £117, if they intend to drive into any of these cities.

 

The stickers are available online on the official Crit’Air website but can take up to 6 weeks to be delivered.

 

Key points about these stickers:

  • From 31 March 2017, all eligible foreign-registered vehicles must display an appropriate sticker, or face a fine, if entering Paris, Lyon or Grenoble
  • To obtain a sticker, please click here to visit the official Crit’Air website
  • Stickers can take up to 6 weeks to be delivered
  • Fines of between €68 and €135 (between £59 and £117) are in place

 

For more information about these stickers please visit the following website which goes into more detail The RAC

 

TOWING VEHICLES

  • Please ensure you have a licence displaying category B & E in order to tow legally.
  • Teign Rentals only supply 3rd party cover for towing in an event of an accident.
  • We will not cover the trailer and its contents at any time this is the responsibilities of the hirer.
  • Any Damage to our hire vehicle caused by towing will be the responsibility of the hirer to cover the cost of repair.